About the Team

Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it.

About the Role

We’re looking for a Senior Analyst in Sales Strategy & Operations to drive business decisions and strategic initiatives across our small business (SMB) cohort. You’ll uncover strategic insights in our data, package recommendations into compelling presentations, and build on internal tools and dashboards to grow and empower some of our most valuable merchant partnerships. You will dive into both internal DoorDash and merchant data to uncover new business opportunities, investigate solutions for complex problems, and support the value of the DoorDash relationship. You will work cross-functionally between our sales, merchant, operations, product, and analytics team to strengthen the partnership between DoorDash and our SMB partners.

You’re excited about this opportunity because you will…

• Use SQL to explore DoorDash and merchant data to uncover strategic insights and make recommendations that help our teams drive growth and strengthen partnerships

• Conduct analyses and communicate data-driven insights in succinct presentations that showcase the results of past initiatives, diagnose issues in merchant performance, and propose the value of new endeavors

• Maintain and evolve automated reporting capabilities and dashboards that drive strategic decision making across our sales and strategy teams

• Develop and standardize analytic methodologies and operational metrics to improve the efficiency and effectiveness of our teams

• Ensure data integrity by understanding and identifying opportunities to improve the back end data structure

  We’re excited about you because…

• You have 3+ years of work experience in data analytics, management consulting, or other quantitative role; high-growth or early-stage startup experience a plus

• You are data-driven, able to analyze data with strong attention to detail and accuracy, and passionate about telling the story behind the numbers

• You are a strong business thinker, able to use 'first principles' to solve challenging business problems at their root level

• You are able to craft your data insights into narratives that are relatable, succinct, and impactful and present them to internal and external clients

• You are comfortable in a fast-paced, constantly changing team-oriented environment and able to manage multiple deadlines simultaneously

• You are a team player who enjoys collaborating with a diverse team and a variety of stakeholders

• You have proven ability to achieve expert level in:

• Querying languages and data analysis tools such as SQL

• Data analysis tools like Microsoft Excel or Google Sheets

• Presentation software like Microsoft PowerPoint or Google Slides

• Data visualization platforms like Tableau or Sigma

  About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound (https://getcovey.com/scout) on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here (https://getcovey.com/nyc-local-law-144) .

Applications for this position are accepted on an ongoing basis

California Pay Range:

$104,900 — $165,600 USD

New York Pay Range:

$110,400 — $165,600 USD

Washington Pay Range:

$104,900 — $157,300 USD