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DEPARTMENT OF STATE HEALTH SERVICES Program Specialist III-TCT Help Desk Phone Support in Austin, Texas

Job/Position DescriptionProgram Specialist III. Performs routine consultative services, phone support and technical work under the direction, guidance and limited supervision of the Texas HIV Medication Program (THMP) Manager. Travels statewide to conduct data collection through sampled person interviews and medical record reviews and record data of medical history, health related behaviors, and use and need of medical and social services. Collaborates and consults with contracted local health agencies, private physicians, pharmacies, advisory committee members, community/professional organizations, community stakeholders and individuals regarding the procedures and implementation of the THMP as it relates to the data collection of medical records and surveyed health information. Trains data collectors in conducting and using survey and medical record review instruments, translates project materials into Spanish from English and evaluates field activities relevant to the project. Locates, contacts and recruits sampled persons to participate in the project. Assists with linking persons into the Take Charge Texas (TC) system, medical care and social services. Assists with developing ongoing procedures for the use of public health data collection systems. Prepares goals and objectives for the data collection activities, and monitors procedures for efficiency. Assists in formulating definitions, standards, and policies for the effective and efficient implementation and functioning of THMP, TCT and the enforcement of security and confidentiality rules and policies. Evaluates the effectiveness of THMP. Collaborates effectively as a project team member and works independently with initiative. Travels statewide to project contract sites and works directly with the staff providing training, direction, guidance, and technical assistanceEssential Job Functions36% Conducts extensive and detailed lead searches to locate relevant patient contact information using a variety of databases and search tools. Locates eligible persons to recruit for participation in the project. Contacts eligible persons through cold calls, letters, home visits, and medical facility intercepts to recruit for participation in the project. Collaborates and consults with contracted local health agencies, private physicians, pharmacies and individuals regarding the procedures and implementation of the Texas HIV Medication Program (THMP) and surveyed medical information. Travels to facilities of sampled persons, forms and maintains professional working relationships with the facilities to help with patient recruitment, using facility space, coordinating data collection activities. 25% Conducts medical record reviews and recording its data from various sources including electronic medical records, paper records, and those located at medical facilities. Documents electronic data collection of medical record information onto a secured data entry site while following local and CDC protocols and procedures. Travels statewide to conduct medical record reviews and record data. Requests medical records for participating sampled persons in a timely manner. Follows-up on medical record requests sent to facilities. Follows-up on release of information forms sent to interviewed persons. 25% Conducts survey interviews of participants. Maintains security and confidentiality of participants and quality of interview data by following protocol, using probing techniques and a professional demeanor. Meets and exceeds individual interview g https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=605929 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.

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