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Johns Hopkins University Sr. HR Coordinator in Baltimore, Maryland

Johns Hopkins Carey Business School seeking a Sr HR Coordinator who provides comprehensive human resources support for the school, including employee relations consultation and performance management coaching, records administration, as well as some HR project functions including leading HR communications and onboarding.

Specific Duties & Responsibilities

Employee Relations – 40%

  • Manage employee relations issues and advise management on performance management, coaching, termination and disciplinary processes. Make recommendations to resolve complex employment-related matters and know when to escalate or engage others.

  • Help create and sustain a positive work environment by promoting and demonstrating employee relations practices that appropriately balance organizational and individual needs.

  • Work to ensure workplace issues are properly identified, reported, investigated and resolved.

  • Use working knowledge of employment law and university policy to ensure compliance related to recruiting and employment, performance management, compensation, Family & Medical Leave (FML), disability and timekeeping. Provide appropriate guidance to managers and employees. Ensure appropriate documentation and data integrity within SAP HRIS and other recordkeeping systems.

  • Conduct exit interviews and maintain exit procedures for employees leaving the school.

HR Administration, Communications, Projects and Tasks – 40%

  • Coordinate Family Medical Leave records with central university resources.

  • Actively evaluate existing programs and engages in continuous improvement of systems and processes or creation of new programs

  • Process relevant data changes on behalf of employees within SAP.

  • Collect and analyze relevant data to make recommendations for decision-making.

  • Manage and support internal projects and programs, including school-wide HR communications, engagement activities, onboarding activities, and recognition efforts.

  • Maintain and protect confidential data with great discretion, judgment, and professionalism.

  • Other duties and projects as assigned.

Talent Management – 20%

  • Demonstrate a strong understanding of School and University policy, culture and values, and promotes and reinforces these values through modeling, communication and coaching.

  • Partner with Carey’s Executive Director of HR and HR team to implement solutions and meet goals around attracting, engaging, retaining, and developing talent.

  • Partner with various functions within University Human Resources (i.e. Talent Acquisition, Compensation, Organizational Development) to execute on deliverables and business-specific HR strategies.

  • Work in partnership with University HR recruiting staff and School hiring managers to recruit and onboard talent.

  • In consultation with Compensation team, provide guidance and make recommendations on appropriate starting salaries and promotional salaries for faculty and staff to ensure maintaining balance of equity.

  • Provide coaching and development feedback to managers and employees.

Special Knowledge, Skills and Abilities

  • Strong organizational skills, analytical and problem-solving abilities and attention to detail.

  • Able to support the full employee life cycle. Knowledge of principles and procedures for HR strategic and functional areas, especially employee relations and employee development. Additional familiarity with compensation and leave administration preferred.

  • Knowledge of relevant federal, state and local laws and regulations.

  • Ability to exercise independent judgment and act on decisions on a daily basis.

  • Ability to develop positive working relationships across the school and university community.

  • Ability to maintain confidentiality.

  • Project management skills and proven ability to prioritize and drive programs to implementation.

  • Analytical and data management skills.

  • Intermediate to advanced knowledge of and experience using Microsoft Office Suite and HR database software; SAP experience preferred

  • Exceptional interpersonal, coaching, and communication skills, both oral and written. Ability to interact with all levels of University employees.

  • Ability to effectively de-escalate and mediate complex situations with managers and employees.

  • Client service and solutions-based orientation.

  • Learning agility and tolerance for ambiguity and change. Able to coach managers in leading change.

  • Commitment to inclusive leadership.

Minimum Qualifications

  • Bachelor's Degree in Human Resources, Business Administration, or other related field.

  • Three years related experience.

  • Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

  • Five years of progressive experience in human resources.

  • Demonstrated employee relations and/or leave administration experience strongly preferred.

Classified Title: Sr. HR Coordinator

Role/Level/Range: ATP/03/PB

Starting Salary Range: $45,700 - $80,000 Annually ($75,000 targeted; Commensurate with experience)

Employee group: Full Time

Schedule: M-F 8:30 - 5 pm

Exempt Status: Exempt

Location: Hybrid/JH at Harbor East

Department name: ​​​​​​​Human Resources

Personnel area: Carey Business School

Equal Opportunity Employer:

Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.

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